Privacy Policy – ​​SeikoCraft.com

At the house of SeikoCraft , we are committed to respecting your privacy. This policy describes how we collect, use, and protect your personal data when you visit our site or make a purchase.

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📌 1. Data controller

The data controller is:
SeikoCraft.COM
Contact email: privacy@seikocraft.com

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📋 2. Personal data collected

We collect the following data:

• Identification data : name, first name, postal address, email, telephone number

• Payment data (via secure provider only – not stored by us)

• Order History

• IP address , connection and browsing data

• Marketing data : newsletter subscription preferences, opening emails

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💡 3. Purposes of processing

Your data is used for:

• Process your orders and ensure delivery

• Manage customer relations and after-sales service

• Send confirmation and follow-up emails

• Fight against fraud

• To offer you marketing offers (if you have given your consent)

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🤝 4. Sharing data

We do not sell Never your data.
They can only be transmitted to:

• Our logistics providers (carriers)

• Our payment providers (Stripe, PayPal, etc.)

• Shopify (hosting platform)

• Google Analytics / Meta (advertising, only if you consent)

These service providers are contractually committed to respecting the confidentiality and security of your data.

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📅 5. Retention period

• Orders: 6 years (tax and accounting obligations)

• Marketing emails: until unsubscribe or 3 years without interaction

• Technical data: 13 months maximum (cookies)

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🔐 6. Security

We implement all appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration or disclosure.

All transactions are encrypted via SSL.

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⚖️ 7. Your rights

In accordance with the GDPR, you have the following rights:

• Access to your data

• Correction of your inaccurate information

• Deletion (within legal limits)

• Opposition Or limitation of treatment

• Portability data

To exercise these rights, send us an email to: privacy@seikocraft.com

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🍪 8. Cookies

Our site uses cookies for navigation, statistics and marketing purposes.
You can manage your preferences via our cookie banner or your browser.

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🌍 9. Transfers outside the EU

Some of our service providers (e.g. Shopify, Stripe) are based outside the EU, notably in Canada or the United States.
These transfers are governed by standard contractual clauses validated by the European Commission.

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📞 10. Contact

For any questions regarding this policy or your data:
📧 privacy@seikocraft.com